Location: Remote

Experience: Freshers welcome (candidates must have cleared UPSC Mains at least once in the last 4 years)

Salary: ₹5LPA to ₹7LPA

Key Responsibilities

• You will be at the forefront of SuperKalam and maintaining student relations via different channels as UPSC mentor.
• You will be the first POC of any queries raised by the students ensuring prompt and effective communication.
• You will also maintain accurate records of interactions and escalate issues when necessary.
• Collaborate with internal teams to resolve concerns and provide updated information to students.
• Identify recurring student issues and suggest improvements for the platform and communication processes.

Qualifications:

• Must have successfully cleared the UPSC Mains at least once within the last four years.
• Strong communication skills (verbal & written) in both English and Hindi.
• Empathy towards UPSC aspirants, with a genuine interest in aiding their exam preparation journey.
• Familiarity with tools like Gmail, Google Office & WhatsApp.

Interview Process

1. [IMPORTANT] Fill this 2 minutes form here
2. Initial Contact: Shortlisted candidates will receive a quick introductory call from our team. This is your chance to make a first impression and for us to share more about SuperKalam.
3. Deep Dive Discussion: Following the introductory call, we'll schedule a detailed Zoom conversation. This step is designed to delve into your skills, experience, and how you align with the role and our mission at SuperKalam. It's also an excellent opportunity for you to ask questions and understand the role better.
4. Decision and Feedback: We value your time and commitment. Hence, within 48 hours post the Zoom call, we will inform you of our decision. This swift feedback process ensures clarity and allows both parties to move forward efficiently.